Subscription Terms & Conditions
Subscription Terms & Conditions
THE STYLE COLLECTIVE — MEMBERSHIP TERMS & CONDITIONS
These Terms & Conditions apply to The Style Collective's virtual styling services, including one-time Style Drops and monthly or annual memberships. By purchasing a Style Drop or enrolling in a membership, clients agree to the terms outlined below.
1. MEMBERSHIP SERVICES
The Style Collective provides personalized virtual styling recommendations through digital Style Drops, curated by a professional fashion stylist based on each client's individual preferences, lifestyle, sizing, needs, and budget.
Style Drops include personalized recommendations and links to shop directly from third-party retailers. Physical merchandise is not included in the styling service fee, and clients are under no obligation to purchase recommended items.
The number of styling requests and additional benefits included depends on the selected membership tier, as described on the applicable product page.
2. PURCHASE OPTIONS & BILLING
One-Time Style Drops
One-time Style Drops are purchased at the listed one-time price and do not automatically renew. They do not require a minimum membership commitment.
Monthly Memberships
Monthly memberships are billed automatically at the advertised monthly subscription rate using the payment method provided at checkout.
All new monthly memberships require an initial commitment of three consecutive monthly payments. This minimum commitment begins with the first successful subscription payment.
After the initial three-month commitment, the membership continues to renew automatically unless canceled in accordance with the cancellation policy below.
Annual Memberships
Annual memberships are billed in full at the time of purchase and automatically renew annually unless canceled with at least 30 days' written notice before the next renewal date.
Annual memberships cover a 12-month service period. Cancellation during the paid annual term does not ordinarily entitle the client to a prorated refund for unused months, subject to applicable law.
3. CANCELLATION POLICY
Monthly Memberships
Monthly memberships include an initial three-month commitment, consisting of three consecutive monthly payments.
Members may request cancellation at any time, including during the initial commitment period. The three-month minimum is a condition of the membership agreement; however, the online subscription-management system may allow cancellation before the commitment period ends.
After the initial commitment, members are encouraged to provide at least 30 days' advance notice before their next renewal date to allow for scheduling and preparation.
Members may cancel their subscription directly through their online customer account or submit written cancellation notice to The Style Collective through its published contact information. Cancellation through the online customer account does not require a separate written request.
Cancellation through the online subscription-management system stops future automatic billing according to the system's cancellation process. Cancellation does not affect payment obligations that have already accrued, subject to applicable law.
Any Style Drops already paid for will be fulfilled according to the agreed delivery schedule, unless otherwise agreed or required by law.
Annual Memberships
Annual memberships automatically renew unless canceled before the annual renewal date.
Members are encouraged to provide at least 30 days' advance notice before renewal, but may cancel automatic renewal directly through their online customer account or by submitting written notice to The Style Collective.
Cancellation of automatic renewal does not end styling services already purchased for the current annual term. Annual membership refunds are governed by the applicable terms and law.
4. STYLE DROP DELIVERY SCHEDULE
Style Drops are delivered digitally, generally on the 1st or 15th of the month, depending on the client's enrollment date and assigned delivery schedule.
Approximately two weeks of preparation time are required for each Style Drop.
Following purchase, clients receive a Style Drop Intake Form by email. The completed form and any required styling information must be received before curation can begin.
If enrollment, payment, intake completion, or requested information occurs too close to a scheduled delivery date, the first Style Drop may be assigned to the next available delivery date.
Monthly subscription billing dates and Style Drop delivery dates may differ. A billing charge does not necessarily indicate that a Style Drop will be delivered on the same date.
Delivery dates may be adjusted when necessary due to delayed client information or circumstances outside The Style Collective's reasonable control. Clients will be notified of material changes.
5. STYLING REQUESTS & CLIENT COMMUNICATION
Each membership tier includes a specified number of personalized styling requests per service period, as described on the product page.
A styling request refers to a specific wardrobe need, item category, occasion, or styling objective submitted by the client. For example, a request might involve finding a particular type of garment, sourcing pieces for an event, or building an outfit for a specific occasion.
Each request may include multiple curated recommendations, at the stylist's discretion, to provide suitable options.
Clients are encouraged to communicate their specific needs, preferences, priorities, and budgets clearly and with sufficient lead time.
Requests involving substantially different wardrobe needs or occasions may be treated as separate requests.
The Style Collective will curate recommendations based on the information provided and the scope of the selected membership tier. Additional requests beyond the included allowance are not automatically included.
6. CLIENT RESPONSIBILITIES
Clients are responsible for providing accurate sizing, budget, style preferences, and other relevant information, as well as communicating changes to their wardrobe needs or lifestyle.
Clients must complete requested intake materials and provide sufficient information for their Style Drop to be prepared.
Clients are solely responsible for purchases, exchanges, and returns associated with recommended items.
7. PAYMENT FAILURES
Clients are responsible for maintaining a valid, current payment method for recurring subscriptions.
If a scheduled payment fails because of an expired card, insufficient funds, or another payment issue, The Style Collective may request updated payment information and retry payment through its subscription provider.
Style Drop preparation or delivery may be delayed until the applicable payment has been successfully processed.
An unsuccessful payment does not automatically constitute cancellation of a membership or eliminate payment obligations under an existing commitment.
8. MEMBERSHIP SHOPPING BENEFITS
Active members receive an exclusive shopping discount on eligible purchases from The Style Collective. The discount percentage varies by membership tier and is specified in the benefits of the selected package.
Membership discounts apply to eligible merchandise purchased directly from The Style Collective and do not apply to purchases from third-party retailers linked in Style Drops.
Discounts are subject to any exclusions or promotional restrictions disclosed at the time of purchase.
Membership shopping benefits end when the membership expires or is terminated.
9. THIRD-PARTY RETAILERS
The Style Collective is not responsible for third-party retailer inventory changes, pricing changes, shipping delays, discontinued items, garment fit, damages, or third-party retailer policies.
Product availability, pricing, shipping costs, and return policies are determined by the respective retailers and may change after a Style Drop is delivered.
10. NO GUARANTEE
Styling recommendations are subjective and based on the information provided by the client.
The Style Collective does not guarantee specific results, item availability, or client satisfaction with third-party products or purchases.
11. INTELLECTUAL PROPERTY
All moodboards, lookbooks, styling materials, written recommendations, branding, and creative content provided by The Style Collective remain the intellectual property of The Style Collective and may not be copied, reproduced, distributed, or resold without written permission.
12. TERMINATION
The Style Collective reserves the right to suspend or terminate membership services in cases of misuse of services, harassment, inappropriate conduct, nonpayment, or material violation of these Terms & Conditions, subject to applicable law.
Any refund or remaining service obligations following termination will be handled in accordance with applicable law and the circumstances of termination.
13. LIMITATION OF LIABILITY
To the extent permitted by applicable law, The Style Collective is not responsible for issues arising from third-party retailers, including product quality, garment fit, allergic reactions, shipping delays, damages, or dissatisfaction resulting from purchases made through recommended links.
Nothing in these terms limits rights or remedies that cannot legally be waived.
14. AGREEMENT TO TERMS
By purchasing a one-time Style Drop or subscribing to a Style Collective Membership, clients acknowledge that they have read, understood, and agreed to these Terms & Conditions.
The applicable pricing, billing frequency, and membership commitment will be disclosed before purchase. Changes to membership terms will apply prospectively and will not retroactively alter an existing customer's agreed commitment without any required notice or consent.